Yes, telcos can deliver exceptional experiences across all customer touch points

Starting with the telco retail store, Push Science empowers front-line agents with intuitive sales and customer care interfaces. Our patented technologies allow agents to connect with customers and provide service in brand new ways.

  • Deliver consistent and high-quality service
  • Eliminate customer waiting times
  • Simplify customer acquisition and upgrade processes
  • Provide an omni-channel experience

Customer Centric

Solutions that rethink how to deliver core customer functionality at the touch point

Visibility

Easily access and understand existing services, usage, and billing.

Control

Seamlessly modify accounts and adjust services.

Discovery

Stay on top of relevant products, promotions, and offers.

Support

Receive the appropriate customer care at the chosen touch point.

Enterprise Utility

Solutions that supercharge agents with high impact customer management capabilities

Guided Selling

Establish consistent and proven workflows that agents follow to sell and deliver support.

Agility

Leverage modern technologies that allow for mobility of the agent in the store and portability of the customer interaction to other channels.

Usability

Interact with back-end systems using intuitive interfaces that require minimal training but provide maximum efficiency.

Acquisition

Improve and extend customer conversion opportunities both in and out-of-store.

Push Science Technology

Push Pair

Patent pending technology that connects agent and customer devices over any network. Two-way content sharing, remote support and customer acquisition, and multi-channel portability of sessions.

Cloud Based

Flexible cloud based deployments that don’t impact IT. Offered with Software-as-a-Service licensing.

Multi-Platform

Runs on all popular mobile devices and desktops (iOs, Android, Windows, mobile browser, and desktop browser).

Mobile First

Developed for the mobile user first but engineered to run seamlessly on desktops.

Integration ready

Architecture based on modern telco standards with flexible adaptor/mediation technologies that ease back-end integration into BSS/OSS systems.

Integration-free pilot

Quick to deploy for immediate business rollout without IT involvement.

About

We believe that the interactions between a telecom company and its customers should be positive, enjoyable, and rewarding. We are a group of passionate engineers, product designers, and telecom industry veterans, who are making this belief a reality.

Born out of personal frustration with the customer experience at telcos, we set out to challenge the status quo and create the interaction that consumers want and expect.

Founders

Artin Youssefian

CEO & Cofounder

Artin is the product visionary, a passionate technologist, and he embodies the company’s mission to change customer experience at the enterprise.

He brings his extensive expertise as a digital strategist for multinational advertising agencies like Ogilvy & Mather, Havas, JWT, and their blue chip clients like: Wal-Mart, HSBC Bank, Nestle, Kraft, Unilever, IBM, and FedEx.

Ray Tabbara

COO & Cofounder

Ray devotes his time to running the company’s operations, establishing Push Science’s strategic positioning, and developing new channels and partnerships.

He is passionate about creating companies and products that have a tangible impact on society. He brings 12 years of international business experience spanning both the developed and developing worlds.

Advisors

Chris Drake

Chris is the Chief Technology Officer and Executive Vice President of iconectiv, responsible for an extensive portfolio of global interconnection products and services for provisioning and addressing in the telecommunications ecosystem.

Fareed Khan

Fareed is the Executive Director of Product Management and Marketing at Ericsson (formerly ConceptWave), a leader in CRM and B/OSS software, where he is responsible for the product strategy and direction of Order Care, Rapid CRM, and the Service Delivery Environment.

John Wilmes

John is telecom veteran with experience in fulfillment, systems architecture and information/process modeling. He is the Principal of Syntologica, serves on the Technical Advisory Board of Ericsson, and is a Distinguished Fellow and Co-chair of the TM Forum.